COVID-19: In Traumhotel Alpina ****S you are safe.

Relaxed summer holidays in the mountains

There is no question that holidays will be different this year. But that does not mean that they cannot be relaxing.

It goes without saying that we adhere to all safety measures, so that your holiday will not only be pleasant but also safe! Thanks to the size of our premises, sufficient privacy is guaranteed. Furthermore, all hotel facilities are reserved exclusively for you, our guests of Traumhotel Alpina.

We are overjoyed to share our haven amidst nature at 1,309 metres above sea level with you! Our Traumhotel Alpina is the perfect retreat for adults, single travelers, and relaxation seekers.

With lots of safety and commitment from our side: Your health is in the best hands with us!

Our measures are constantly revised and adapted to the current laws.

As of: 14.09.2020

TRAVEL INFORMATION

Carefree Guarantee: 0 % risk – 100 % flexibility

All bookings with stay until 01.11.2020 can be cancelled or rebooked free of charge up to 7 days before arrival. Book your holiday without worries!

NEW in winter 2020/21: Our lives were turned upside down from one day to the next due to the corona pandemic. For all guests of Traumhotel Alpina who have already booked their holiday in winter 2020/21 and for all interested parties who would like to make a reservation, we have set the following cancellation conditions:

  • Up to 30 days before arrival there are no cancellation fees.
  • From 30 days to 3 days before arrival we charge 70% your booked stay.
  • From 3 days up to the day of arrival we charge 100% of the total amount.
  • In case of early departure or no arrival, we charge 100% of the booked stay.

GENERAL INFORMATION

Hygiene and cleanliness have always been our top priority and are now being intensified even more. Therefore, all surfaces in public areas are disinfected and cleaned several times a day.

  • You can read all relevant hotel information on your mobile phone.
  • Sufficient disinfectants are available in all areas.
  • We do not shake hands or make physical contact.
  • The safety distances apply throughout the hotel.
  • Minimum distances must not be observed by persons staying in the same room.
Schön angerichtetes Gericht

CUISINE

Our employees wear mouth and nose protections or visors so that they can pass on the friendly smile. As usual everything is prepared with the utmost care and love in the kitchen. Surfaces are regularly disinfected; mouth and nose protection and gloves are a matter of course. Employees also wear gloves and mouse and nose protection or visors at the buffets.

  • As usual meals are served for dinner at the table.
  • Enjoy plenty of space in our large dining rooms, where we can easily maintain the indicated safety distance between all tables.
  • Please help us: We kindly ask you to wear your mouth and nose protectzion at the buffet. Masks are at your disposal in your room.
  • At the table and at the bar you do not need mouth and nose protection.

WELLNESS & BEAUTY

Our pool with indoor and outdoor (summer) sunbathing facilities makes it easy to relax. Our 4 different saunas are waiting for you to take a sweat.

The heat in the sauna and the hot steam in the steam bath prevent the transmission of the virus. Due to the high humidity the virus has no chance in the swimming pool and even in pool water a transmission of the virus is not possible. You see: nothing stands in the way of splashing around in the water.

  • Minimum distances must not be observed by persons staying in the same room.
  • As we have sufficient space in our relaxation room and a spacious lawn for sunbathing, it is easy for us to maintain the minimum distance.
  • Our spacious sunny terrace is at your disposal.
  • Generous opening hours:
    • Swimming pool from 7 a.m. to 8 p.m.
    • Saunas from 2 p.m. to 8 p.m. – only herb and Finnish sauna
  • Massages and treatments will be carried out in compliance with the hygiene measures.

OUTDOOR ACTIVITIES

The varied leisure activities offered in Gerlos are gradually increasing again. From 27 June 2020, several outdoor sports facilities can be used again. This also applies to the Isskogelbahn cable car.

Of course, our side valleys, the Speichersee lake, and other highlights also offer plenty of space for our guests. Get excited!

  • Rental of bikes and e-bikes (at a fee)
  • Public transport by bus and train is fully guaranteed.
  • Shops, bars, and restaurants as well as alpine huts are looking forward to their guests.
  • Yoga sessions take place in our Yogashala room or outside in the open air, with the minimum distance and the full commitment of our yoga teachers.

WINTER: Mountain lifts in Zillertal

For maximum safety and health when using the mountain lifts of the Zillertal Arena, we ask you to observe the following instructions:

  • Wear mouth and nose protection during the mountain lift ride.
  • Do not abandon your mouth and nose protection inside the lift.
  • Ensure good ventilation during the ride.
  • Use the disinfectant dispensers.
  • Observe all prescribed safety distances.
  • Dispose correctly of used paper tissues and non-washable masks.
  • Observe the general hygiene guidelines.
  • Take personal responsibility for yourself, your family members, and all other people.

Our hotel’s safety guidelines are constantly adapted to the recommendations of the WHO (World Health Organisation) and the regional and national health and hygiene laws.

Let us enjoy normality again!

CONTACT US
We are at your disposal every day from 8 a.m. to 10 p.m. for questions and bookings!
Tel. +43 5284 5305
office@traumhotel.at